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Why does my watch have to go to the Brand manufacturer?

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On some occasions, the parts required for your watch are only available via the brand. In these circumstances, we recommend that we send your watch to the manufacturer. We manage the return and repair, charging you the manufactures standard price.

The manufacturer will provide the confirmed costs once they receive your watch. You will have the option to decline before any work commences.

If you decline the estimate, please be aware we charge a min fee of £24.99 for shipping both ways.

Quick, affordable watch repairs from the comfort of your home, office, or on-the-go.

The UK's #1 watch repair website at your fingers.

Open a watch repair request, describe the fault, and upload photos to our UK service centre. Our expert team will review your request and, if the repair is suitable, notify you the same day with free shipping instructions. Still not convinced? Read on.

Need more detail before you send your watch?

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