Repairs by Post uses a state of the art repair system to ensure every step of your watch repair is as straightforward as possible.
Our system is reactive and will notify you at every step of the way with email notifications, and instructions.
RBP automatically notify you when:
- You submit a repair to our service center.
- Your watch arrives at our service center.
- We issue a repair appraisal / estimate.
- You approve our estimate and place your order.
- We request payment with a Tax Invoice and secure payment link.
- Your watch repair commences.
- Your watch repair has completed.
- Your watch repair is updated.
- When your watch has been dispatched (returned).
If for any reason you require another update you have three easy options:
- Reply to any notification and our support team will update you.
- Open a support ticket,
- Contact our support center by phone 0800 121 6030
If you need to track your watch repair while in transit you can use our partner links below:
https://www.royalmail.com/trackRelated articles
How do I track my watch repair
What happens if I dont proceed with your repair estimate
How long will my watch repair take
Why does Repairs by Post give estimates for Repairs
Is there a minimun repair charge
Why am I being charged £12.95 after I decided not to proceed with my repair?
Quick, affordable watch repairs from the comfort of your home, office, or on-the-go.
The UK's #1 watch repair website at your fingers.
Open a watch repair request, describe the fault, and upload photos to our UK service centre. Our expert team will review your request and, if the repair is suitable, notify you the same day with free shipping instructions. Still not convinced? Read on.
Need more detail before you send your watch?