When do I make payment?

At Repairs by Post, we require full payment before we return your watch or item.

You can find more detailed information below.

For standard repairs and servicing

We will issue an invoice in order for us to complete your repair. We offer an easy to use, secure online payment process — So you can make payment immediately online.

Luxury watch repairs, vintage watch servicing and restoration.

In some circumstances, we may ask you to pay 50% of our estimated costs up-front. If we require part-payment up-front, we will let you know by email or within our estimate of costs.

Diagnostic fees, for non-repaired watches — fakes or replicas.

You will receive an invoice for the standard diagnostic fee when we notify you if we are unable to repair your item, or you reject our estimate for repair.

Non-payment

Full payment of account, invoice(s) will be required before any item or watch is returned. See terms and conditions for details.